• 262-346-1659 - Email Preferred Please
  • custominfinitycreations@hotmail.com
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Contact Information

Custom Infinity Creations

Online Only, No Storefront

262-346-1659 - Email Preferred Please

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Seller Policies
Payment Methods
I accept PayPal and all Major Credit/Debit Cards through my merchant account ProPay. You do not need a PayPal Account to pay for your items through PayPal: You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account. Payment must be made in full and have cleared before your order is shipped. If you are having any issues with PayPal, please do not hesitate to contact me and I will assist you in any way that I can.
I am located in West Bend, WI. At this time I do not offer International Shipping, sorry for any inconvenience. Items are shipped within 2-5 days (often times sooner) through USPS. A shipping confirmation email will be sent to you once your order has been shipped out. Most items will contain a tracking number that will be emailed to you with your shipping confirmation. First Class (4-6 business days) = $4.00 (this is a flat rate; shipping is same no matter what quantity) Priority (2-3 business days) = $10.00 (this is a flat rate; shipping is same no matter what quantity) Express (1-2 business days) = $30.00 (this is a flat rate; shipping is same no matter what quantity) Shipping days do not include production time. Shipping process all depends on how fast I receive payment and everything I need to process your order. For faster shipping please check your email often after you have placed your order in case I have a question about your order. Please make sure I have a valid email address for you and always check your junk mail or spam folders as well as your inbox. You can add my email address to your contacts so you will receive all of my emails in your inbox: custominfinitycreations@hotmail.com If I do not receive all the requested information your order will be delayed until I can reach you! Please be patient with the shipping time as each item is made to order. If you would like your order within a specific time please note that on order form at checkout as I am always willing to accommodate any special requests. Select the correct shipping method at time of checkout in order to receive your order in time. Refunds are not given for post office delays.
Return Policy
I do not accept returns on anything that is personalized, edible images or digital files unless there is a printing error on my part. So please check all proofs that are emailed to you. I do not accept returns on items not received on time due to post office delays so please choose the appropriate shipping method you need at time of checkout. All other items in perfect condition can be returned within 10 days for a full refund. Please contact me before returning to get return address. If returning, buyer is responsible for shipping charges.
Seller Payment Options
The seller accepts the following payment methods: