Return and Refund Policy

I do not accept returns on anything that is personalized, edible images or digital files unless there is a printing error on my part. So please check all proofs that are emailed to you.  I do not accept returns on items not received on time due to post office delays so please choose the appropriate shipping method you need at time of checkout. Refunds are not given for lost, stolen, undelivered/delayed or damaged items by the post office. Items will not be replaced for free. If you would like to replace the lost, stolen, undelivered/delayed or damaged item you will need to repurchase it. All other items in perfect condition can be returned within 10 days for a partial refund (cost of item minus shipping charges). Shipping costs are non-refundable. Please contact me before returning to get return address as this is different than the one on your shipping label. If returning, buyer is responsible for shipping charges to ship item back.

Damaged or Undelivered Items:  Please understand once your package has been scanned and in the possession of USPS, I have no control over the operations or efficiency of the post office. I can only provide you with the tracking number for your order. I am not responsible for items lost, stolen, undelivered/delayed or damaged by the postal service. If you receive a damaged item by the postal office make sure to file a damage claim with your local post office. I am not responsible for undeliverable items so please double check the shipping address you put on the order form as orders will be shipped to that exact address. Please contact USPS in regards to lost, stolen, damaged, or delayed packages to report or file a claim 1-800-ASK-USPS (1-800-275-8777). Refunds are not given for lost, stolen, undelivered/delayed or damaged items by the post office. Items will not be replaced for free. If you would like to replace the lost, stolen, undelivered/delayed or damaged item you will need to repurchase it.